Loyalty and Project Consultant

Join us in redefining loyalty for millions of Danish shoppers — where strategy meets creativity.

Are you a strategic and analytical thinker with a passion for driving customer loyalty? Salling Group is seeking a Loyalty and Project Consultant to join our team. In this role, you will play a key part in shaping the future of our loyalty programs across Denmark’s leading retail brands, including føtex plus, Bilka Plus, Netto+, ClubSalling, and Carl’s Jr.

About the role

You will be at the forefront of our loyalty initiatives, leveraging a data-driven approach to enhance the customer experience and drive business growth. This is an exciting opportunity to transform our loyalty programs and elevate them to the next level. Your responsibilities will include:

• Leading strategic projects from planning through execution and follow-up.
• Acting as a loyalty explorer by staying ahead of industry trends and defining both short- and long-term strategies to strengthen customer loyalty across all brands.
• Challenging the status quo with healthy skepticism, ensuring alignment with Salling Group’s goals while maintaining a constant focus on customers and the “why” behind every initiative.
• Developing business cases to provide a strong financial and strategic foundation for decision-making.
• Conducting in-depth data analysis and KPI reporting, delivering actionable recommendations to the business.
• Translating complex data into clear, actionable insights for management and relevant stakeholders.
• Supporting leadership processes with relevant analyses and presentations for business reviews, management meetings, and workshops.

You’ll work closely with marketing, digital and analytics teams to turn insights into loyalty concepts across brands.

Who we’re looking for

We are looking for a proactive and structured individual who thrives in a dynamic environment. You have a proven ability to analyze complex data and communicate your findings clearly. You are also skilled at building relationships and collaborating across departments.

To succeed in this role, you should have:

• A relevant master’s degree in economics, marketing, finance, or a related field.
• A strong interest in data, digital trends, and consumer behavior.
• Excellent communication skills in both Danish and English.
• Experience in loyalty, management consulting, or business/digital development is a plus.
• Experience from a large organization is also an advantage.

In other words, if you’re motivated by impact, naturally curious about customer behavior, and thrive in translating data into action, this role is for you.

What we offer

The opportunity to work in Denmark’s largest retail organization with some of the country’s strongest brands. A collaborative team that values curiosity, sparring, and a good sense of humor on busy days. A diverse role that will challenge your strategic and analytical mindset, offering a steep learning curve—both personally and professionally. Various employee benefits.

How to apply

If you are ready to make a real impact on our business and our customers, please send your application and CV to us. We’re reviewing applications on an ongoing basis, so don’t hesitate — we look forward to hearing from you.

For more information, please contact Frederik Borg Arve, Senior Manager, Customer Program - Loyalty, at +45 22666176.