Application Management Specialist

Join us at Solteq and become part of a skilled, collaborative team that keeps our clients’ eCommerce platforms running smoothly and efficiently. We work with multiple online shops, ensuring every customer’s digital experience is seamless - from browsing to checkout. You’ll be part of a cross-functional team providing high-quality 2nd and 3rd line support, resolving technical issues, and ensuring a smooth data and order flow between systems.

Assignment

• Deliver top-quality 2nd and 3rd line support for our clients’ eCommerce systems.
• Troubleshoot issues, analyze incidents, and work closely with customer project managers - you’ll be the face of Solteq in daily operations.
• Collaborate with talented support specialists and developers across Wroclaw and the Nordics.
• Start with smaller support tasks and gradually grow into more complex backend responsibilities as you learn the system architecture.
• Contribute to a supportive, communicative team environment - where asking questions and sharing knowledge are key to success.

You

You’re a tech-savvy problem solver who enjoys working in a dynamic, customer-focused environment. You communicate clearly, take ownership of your tasks, and thrive as part of a team.

You have:

• A Master’s degree in Computer Science or equivalent experience.
• Some experience in an application support or similar technical role.
• Fluent English communication skills (both written and spoken).

Your Technical Toolkit

Must have:

• Basic experience with debugging and problem-solving
• Familiarity with ITIL or general support workflows
• Understanding of eCommerce systems
• Knowledge of XML, SQL, and Git
• Basic understanding of JavaScript, HTML, JSP, and network connections

Nice to have (we’ll help you learn these!):

• Basic Java programming skills
• Linux bash scripting
• Experience with REST/SOAP APIs
• Familiarity with automated monitoring tools
• Unix expertise or DB2 knowledge

Why Join Us?

• Work closely with both local and Nordic teams on strategic client projects.
• Build deep technical knowledge in enterprise-level eCommerce systems.
• Be part of a company that values communication, teamwork, and continuous learning.

Working Hours

Our support team works in shifts to ensure continuous service for our customers. Your workday will start either at 06:00 or 14:00 CET, depending on the shift schedule.

Want to be part of our team? Click Apply we'll be in contact! By clicking apply you can choose to attach your LinkedIn profile or CV and application. The choice is yours! Whatever you choose to do please don't hesitate, we will start the recruitment process and interviews immediately.