Digital Enablement & Projects Manager (Social Responsibility)

Job Description

Just imagine implementing digital capabilities that transform how Social Responsibility teams plan, report, collaborate, and deliver impact. Then make it real.

About the role

As our Digital Enablement & Projects Manager, you'll identify, shape, and deliver digital enablement initiatives and cross-functional projects that support Social Responsibility priorities. You'll work across Social Responsibility, Digital, IT, Data & Analytics, and other enabling functions to translate agreed priorities into practical solutions, implementation plans, and measurable outcomes. Acting as a bridge between business, technical, and operational teams, you'll lead delivery, implementation, adoption, and change management activities that improve systems, tools, processes, reporting, collaboration, and organisational effectiveness. You'll also ensure new capabilities are successfully embedded before transitioning long-term ownership into operational teams.

You will lead complex digital, systems, and business transformation initiatives across Social Responsibility, translating strategic priorities into clear delivery plans, roadmaps, and measurable outcomes. Connects strategy, operations, technology, and change management to improve the effectiveness and scalability.

This role will partner cross-functionally with teams across Social Responsibility, Digital, IT, Data & Analytics, Finance, Procurement, HR, Legal, and external vendors to define requirements, coordinate delivery, and drive successful implementation.

Required Qualifications

• Led strategic projects, transformation programmes, or enterprise-wide change initiatives.
• Delivered programme and project governance, risk management, delivery planning, and benefits tracking.
• Managed digital enablement, systems implementation, or business improvement projects.
• Built project plans, system enhancements, or operational improvements from business requirements.
• Coordinated stakeholders across complex matrix organisations, including senior leaders and executive sponsors.
• Directed organisational change, implementation readiness, training, communications, and adoption activities.
• Leads adoption, change management, and benefits realization across key platforms and tools, including planning and reporting systems, Power BI, Workday, YourCause, PlayYourPart, OneStream, and related technologies.
• Drives process improvement, governance, and operational excellence by managing risks, dependencies, and business readiness, while enhancing ways of working, decision-making, and execution discipline across the function.

Preferred Qualifications

• Delivered digital transformation, reporting transformation, systems implementation, or integration initiatives.
• Applied Power BI, Workday, planning systems, CRM platforms, or other enterprise technologies.
• Managed vendors, consultants, or implementation partners through project delivery.
• Worked within social impact, sustainability, philanthropy, corporate responsibility, NGO, or programme-based environments.

What you’ll build

• Digital and technology-enabled improvements across planning, reporting, measurement, collaboration, and stakeholder experience.
• Major system implementations and platform enhancements across enterprise platforms and reporting capabilities.
• Adoption strategies, implementation of roadmaps, and delivery plans that connect strategic priorities to measurable outcomes.
• Cross-functional transformation initiatives that improve efficiency, scalability, decision-making, and organisational effectiveness.
• Sustainable transitions into operational ownership with clear governance, support models, and accountability.