Head of Delivery, Americas

Why This Role Is Important To Us

The Head of Delivery – Americas is accountable for the successful execution of all client programmes in the region, ensuring they run smoothly, on time, and meet agreed standards. This is a hands-on leadership role with a strong focus on execution and operational excellence.

What You Will Be Responsible For

Our platform, SimCorp One, is one of the world's leading investment management solutions used globally by international financial institutions and equity funds.

Key Responsibilities

• Client Delivery and Relationship Management
  • Take full accountability for the delivery of client programmes across the Americas region, from onboarding to live operations.
  • Serve as the single point of accountability for clients during escalations, ensuring clear and timely communication.
  • Build and maintain strong, trust-based relationships with client stakeholders, including senior executives, ensuring alignment and confidence in delivery outcomes.
• Execution and Operational Excellence
  • Drive rigorous, consistent execution across all programmes, ensuring timelines, budgets, and quality standards are met.
  • Apply standardised processes, global best practices, and continuous improvement initiatives to maximise efficiency and outcomes.
  • Proactively manage risk, dependencies, and escalations, providing clear updates to leadership.
• Team Leadership and Collaboration
  • Lead, mentor, and develop delivery managers and programme leads in the Americas, fostering a high-performance, client-focused culture.
  • Collaborate closely with global delivery teams, product teams, and business operations to ensure seamless regional and global client experiences.
  • Promote knowledge sharing and operational alignment across teams to leverage global learnings and maintain consistent standards.
• Strategic Contribution
  • Provide insights and feedback from the region to inform global delivery strategies and platform improvements.
  • Partner with sales and account teams to shape proposals, offering practical guidance that strengthens delivery confidence.
  • Translate client requirements into actionable delivery plans aligned with SimCorp standards and long-term objectives.

What We Value

As our preferred candidate you have:

• Proven track record in leading complex, multi-stakeholder programmes in SaaS or cloud environments, ideally within FinTech or investment management.
• Deep expertise in programme/project management methodologies (Agile, Waterfall, Hybrid).
• Exceptional stakeholder management and influencing skills, including engagement with senior executives.
• Demonstrated ability to manage risk, dependencies, escalations, and underperforming projects.
• Strong focus on execution, operational excellence, and client outcomes.
• Excellent communication, reporting, and leadership skills in fast-paced, client-facing environments.
• Experience driving standardisation, process improvement, and adoption of best practices across multiple projects or regions.
• You are based in New York City, and can attend the office 3 days a week.

Benefits

Attractive salary, bonus scheme, and pension are essential for any work agreement. However, in SimCorp we believe we can offer more. Therefore, in addition to the traditional benefit scheme, we provide a good work and life balance: flexible working hours and a hybrid model. And opportunities for professional development: there is never just only one route - we offer an individual approach to professional development to support the direction you want to take.

Next Step

Please send us your application in English via our career site as soon as possible, we process incoming applications continually. At SimCorp, we recognize that bias can unintentionally occur in the recruitment process. To uphold fairness and equal opportunities for all applicants, we kindly ask you to exclude personal data such as photo, age, or any non-professional information from your application. Thank you for aiding us in our endeavor to mitigate biases in our recruitment process.

If you would like to know more about the job, please contact Magdalena Nowakowska, Senior Manager, Global Talent Acquisition, Magdalena.Nowakowska@simcorp.com.

If you are interested in being a part of SimCorp but are not sure this role is suitable, submit your CV anyway. SimCorp is on an exciting growth journey, and our Talent Acquisition Team is ready to assist you discover the right role for you. The approximate time to consider your CV is three weeks.

We are eager to continually improve our talent acquisition process and make everyone’s experience positive and valuable. Therefore, during the process we will ask you to provide your feedback, which is highly appreciated.

SimCorp USA welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.