Consultant for Team Development

The consultant will support WHO/Europe to facilitate team development by providing teams with a structured process for recurring reflection, learning, and continuous improvement.

Overview of the programme

Following a period of significant organizational restructuring and downsizing at WHO EURO, team coaching initiatives highlighted the need for ongoing team support: opportunities for facilitated reflection, identifying psychosocial working conditions that affect team wellbeing and effectiveness, as well as necessary changes needed to maintain team resilience and adaptability. These findings are aligned with research in organizational psychology demonstrating that externally facilitated regular opportunities to reflect, realign, and adapt greatly benefit teams’ health and functioning.

In order to institutionalize ongoing team development as part of the organization's broader commitment to organizational effectiveness, staff wellbeing, and psychosocial risk management, a team of highly experienced coaches are needed to complement existing internal support mechanisms by providing teams with a structured process for recurring reflection, learning, and continuous improvement.

Key Duties

• Deliver a maximum of eight team development sessions tailored to each team.
• Observe, record and discuss existing or emerging psychosocial risks.
• Participate in regular intervision sessions to discuss ongoing challenges.

REQUIRED QUALIFICATIONS

Education

• Master’s degree in organizational psychology or other social sciences with a strong background in coaching.
• Accreditation as a coach, facilitator, or trainer from a recognized professional organization.
• Training in conflict resolution, mediation, team development, leadership development, executive coaching, and related areas.

Experience

• 10 or more years of relevant professional experience facilitating teams in complex organizational environments.
• Experience working with multicultural, cross-functional, hybrid, and geographically dispersed teams.
• Experience from the UN system or other international organizations is an asset.

Technical skills and knowledge

• Excellent communication and interpersonal skills.
• Ability to work with interpersonal challenges.
• Strong team player.
• Ability to quickly adapt to a changing environment.
• Adherence to ethical and professional standards for coaches.

Languages and level required

• Expert knowledge of English.

Location

“On site for insurance purposes only” where the consultant will work from home based, involving travels.

Travel

Travel may be required to other locations within the Region.

Remuneration and budget

Pay Band Level C, with a daily rate of USD 625. Expected duration of contract: 11 months. This is a part-time consultancy with flexibility around the number of days of work per month.