Training Administrator
CAE
Copenhagen,
Jobbeskrivelse
Training Administrator
CAE, a global provider of aviation training solutions, is seeking a Training Administrator to join the Civil Aviation Training team in Kastrup, Denmark. This is a full-time position based in Kastrup, Denmark, with working hours Monday through Friday from 08:00 to 16:00.
Key Responsibilities
- Prepare courses and ensure all required course documentation is available from course preparation through course completion.
- Collect aircraft documentation and Operations Manuals (OM) from customers to support training activities.
- Coordinate with Training Managers, Training Coordinators, and Instructors to prepare and publish training plans.
- Act as a subject matter resource on CAE digital solutions for clients and instructors.
- Maintain databases and training records.
- Provide general administrative support as required.
- Support coordination and communication between instructors, customers, and internal stakeholders.
- Perform additional duties related to the role as assigned.
Minimum Qualifications
- Excellent verbal and written communication skills in English.
- Strong customer service and telephone communication skills.
- Ability to work accurately in a fast-paced environment.
- Ability to manage multiple tasks and priorities simultaneously.
- Strong attention to detail and organizational skills.
- Ability to work independently with limited supervision.
- Ability to work collaboratively as part of a team.
- Ability to adapt to changing priorities and requirements.
- Commitment to quality, process improvement, and customer service.
Preferred Qualifications
- Knowledge of aviation, aviation training, and aviation regulations.
- Experience supporting training administration, customer service, scheduling, or administrative operations.
- Experience maintaining records and databases.
- Understanding of Scandinavian languages.
- Experience working in a customer-facing environment.
- Ability to maintain a customer-focused approach when managing competing priorities and challenging situations.
Benefits
We’ve designed flexible policies to promote well-being and growth, based on role-specific eligibility and requirements:
- Supportive and collaborative team environment.
- International and growth-oriented organization with development opportunities.
- Occupational pension.
- Health insurance.
- Access to discounted massage services every other week.
- Weekly wellness hour with access to the gym.
Stillinger
Training Administrator