Director, Technical Program Management, Market & Channels Technology

Job Description

In this role, you will drive high complex technology initiatives, elevate program management standards, and lead a team of Technical Program Managers—partnering closely with senior Engineering and Product leaders to turn strategy into results.

If you thrive in complexity, influence at VP level with confidence and empathy, and combine strong agile expertise with people leadership, this is your opportunity to shape large-scale digital impact.

Core Responsibilities

• Drive successful delivery of value across our largest and most complex, multi-programs, both through their own involvement as well as leadership of other Technical Program Managers (TPMs) within Market & Channels Technology (MCT).
• People leadership responsibility (including performance management and objective setting) for Tech Program Managers (associate to senior), including coaching and development, whilst facilitating and advocating for a continuous learning approach in a culture which provides candid feedback in a kind and constructive manner.
• Provide oversight of key delivery details to effectively support Program Managers in their delivery and support to proactively resolve risks.
• Articulate and manage complex trade-offs across cost, time, quality, and architectural considerations.
• Champion of Program standards and best practices across the department (including providing guidance to others in tailoring approaches).

Play your part in our team succeeding

The Delivery Office in MCT is responsible for driving the delivery of our most complex and critical Digital programs that relate to all things Direct to Consumer and also Business to Business. We facilitate the development of clear plans, which are orchestrated excellently with clear progress reporting and proactive risk management. As a department, we carry a reputation of having high EQ and bring large teams together to deliver tangible business outcomes for the LEGO Group.

Do you have what it takes?

The ideal candidate blends a broad knowledge of Tech, Business and People skills, with an ability to adapt and a keenness to learn new things at pace. You bring a solid, hands-on, and proven experience with agile delivery models, ideally with more than one framework, e.g. the OKR framework, as well as an understanding of traditional program management delivery models – with the ability to blend delivery models when needed.

In addition, we expect to see:

• Excellent relationship skills, with the ability to quickly build credibility with Product, Engineering and Business colleagues up to Director / VP level.
• Strong stakeholder engagement skills across all levels with a combination of firmness and empathy.
• Solid facilitation skills of program steer meetings with the ability to shape the governance across the program.
• Team leadership skills with experience in developing capability, coaching both through formal and informal leadership.
• Thought leadership when it comes to Agile Delivery Management and emerging knowledge of how AI can transform program management.
• Clear communication in shaping narratives that connect complex programs to portfolio and organizational strategy.
• Exemplary written and verbal communication skills, can optimize communications depending on the needs of the recipients.
• Strong presentation skills, comfortable speaking with and presenting to VP level colleagues.
• Knowledge of application lifecycle management, software development methodologies, modern software architecture and engineering practices.
• Solid understanding, and experience, of product management practices, financial management and budgeting.

As a person, you thrive in ambiguity and you are a self-starter in uncertain environments. You bring emotional intelligence, can stand your ground firmly, without damaging relationships and are able to push back firmly and constructively, influencing without authority, and able to ‘read the room’ to navigate complex situations.

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here is what you can expect:

• Family Care Leave - We offer enhanced paid leave options for those important times.
• Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
• Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.
• Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.
• Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.
• Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.