Quality Coordinator

Company Description

Created in 2020, the Fine Biscuits Company Group (FBC Group) is composed of three complementary companies:
- Kelsen Group
- Biscuits Delacre
- The Fine Lab
Together, one of the leaders in premium biscuit assortment market. We produce some of Europe’s most iconic biscuit brands including Delacre, Delichoc, Kjeldsens and Royal Dansk. Our products leverage two unique archetypes of European excellence: the butter cookie from Denmark and the chocolate-coated biscuit from Belgium.

Both Delacre and Kelsen have a long-lasting history, deeply rooted in their countries of origin, and proud holders of the Royal Warrant from respectively the Queen of Denmark and the “Court” of Belgium. Our brands are supported by The Fine Lab, where we innovate to create new products with a passion for quality and the will to continue to delight consumers around the world.

Our Group is composed of more than 800 employees around the world who share our values of Loyalty and Trust, Respect & Responsibility, Integrity & Moderation, Passion for Quality, Research & Innovation. With a presence in 7 different countries, and part of the Ferrero Ecosystem, we offer rewarding career opportunities.

About the Role

As Quality Coordinator, you will play a key role in ensuring that our cookies consistently meet the highest standards. You will act as a link between production operators and the quality department, supporting both teams in all aspects of quality control within the production environment.

Your daily work will primarily take place on the production floor, where you will collaborate closely with colleagues to uphold the quality requirements set by our customers, industry standards, and regulatory authorities.

Main Responsibilities

• Collaborate with production colleagues to ensure that our products are manufactured in compliance with food safety, hygiene, legal, and customer requirements — and that proper documentation is maintained.
• Provide hands-on training and ongoing support to production operators in process and product control procedures.
• Participate actively in root cause analyses and implement corrective and preventive actions in case of deviating products, packaging or raw materials - or other production challenges.
• Maintain and update quality and food safety instructions in the quality management system to ensure compliance with BRCGS standards and specific customer requirements.
• Conduct internal audits in the production and verify that quality control records are completed according to established procedures and instructions.

You will report to the Quality Site Lead in Ribe.

Who we are looking for

You bring experience from food production — ideally from a bakery — and a strong interest in quality control. With solid knowledge of quality assurance processes, you take pride in helping deliver high-quality cookies and biscuits to our customers. You understand the principles of quality assurance and collaborate effectively with both production teams and management. You’re skilled at identifying patterns in production workflows and can communicate clearly when changes are needed.

You work in a structured and independent manner, follow up on improvement initiatives, and contribute to continuous development. You are confident in cross-functional communication and excel at building positive and professional relationships across teams. Fluency in spoken and written Danish is required.

Furthermore, we expect that you:

• Are a cooperative team player who maintain a clear overview – even during busy workdays.
• Are open and supportive, recognizing that success depends on strong collaboration.
• Take ownership of your responsibilities and focus on delivering high-quality results.
• Are motivated by building strong working relationships and can navigate across all levels of the organization.
• Contribute actively to a positive and service-minded team atmosphere.

We Offer

An exciting and challenging job with a high degree of influence. The workplace is characterized by engaged and dedicated employees who interact with one another in a positive and informal tone. This is a full-time position.

Contacts

For further information about the position, you may contact Quality Site Lead, Karen Vejrup, karen.vejrup@kelsen.fbcgroup.com.