for an international company in Skanderborg.

Are you passionate about bridging the gap between cutting-edge technology and real-world manufacturing environments? Do you thrive in customer-facing roles and enjoy solving technical challenges? Then you might be the new colleague we’re looking for in our sales and service team.

Your Role:

As our IIoT Service Engineer, you’ll be the technical bridge between our product and our clients’ manufacturing environment. You’ll lead the setup and integration of our IIoT platform, support customers through technical challenges, and shape the future of our product based on real-world feedback.

Key Responsibilities:

Implementation: Commissioning of our IIoT devices and cloud-based MES platform at client manufacturing sites.
Project Management: Ensure efficient project execution in collaboration with customers and internal teams.
Technical Support: Act as the first line of support for clients, resolving issues and ensuring smooth operation.
Customer Collaboration: Gather feedback, conduct feature tests, and translate client needs into actionable product improvements.
Customer Success: Responsible for ensuring that customers get maximum value from the system in collaboration with ENKOTECs production optimization consultants.
Analysis: Create and conduct analysis of operational data for consulting purposes.
Product Ownership: Maintain the product backlog, write clear requirement specifications, and collaborate with developers to deliver impactful features.
Documentation & Training: Create user guides, conduct training sessions, and ensure clients are empowered to use our solutions effectively.
Sales support: Support Sales Managers in presenting the solutions, technical features and services to current and potential customers.
Service concept development: contribute to development in service offerings.

Who You Are:

Experience in industrial automation, IIoT, or manufacturing tech environments.
Strong troubleshooting skills and a customer-first mindset.
Bonus:
- Experience with software development methodologies.
- Experience with PowerBI platform
- Experience with UI/UX DESIGN
You may be a marine engineer, production technologist, production engineer, or have another relevant background at BSc-level.
Comfortable communicating in English, both written and spoken – our clients are international.

Personal Qualities:

You enjoy both deep technical work and cross-functional collaboration. You’re organized, systematic, and a strong communicator. You value quality and thrive in dynamic environments with multiple stakeholders.

What We Offer:

At ENKOTEC, we provide excellent working conditions, a relaxed and informal work culture, and opportunities for professional growth. We value work-life balance and offer flexible hours and remote work options. Expect approximately 30 travel days per year.

Interested?

Does this sound like the job for you? Send your application no later than Monday, December 8, 2025, addressed to Service Team & Sales Project Manager Jesper Wexel at jw@enkotec.dk.

Questions? Feel free to contact Jesper at +45 6163 8840 or via email.

We look forward to hearing from you!

ENKOTEC A/S is the world’s leading supplier of machines and equipment for manufacturing precision nails. We create value-adding solutions for our customers through innovation, strong supplier

relationships, and development of our service concept. ENKOTEC is located in scenic Skanderborg and employs 80 people worldwide, 75 of whom are based at the headquarters. We live by our values: Involvement, Integrity, Innovation, Value Creation, Teamwork. ENKOTEC A/S has been owned by Bikubenfonden since 2006.

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IIoT Service Engineer - Cloud Solutions Based on Machine Data

ENKOTEC

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