DIGITAL SERVICE OWNER OFFER & ORDER

Are you ready to shape the future of SAS Offer & Order Management System (OOMS)? We are looking for a visionary and structured Digital Service Owner to optimize our current Commercial Offer & Order solutions and initiate the transformation of our Offer & Order Management System (OOMS). This role is pivotal in SAS´s digital journey toward modern airline retailing aligning with industry standards like IATA´s NDC and ONE Order. If you thrive on connecting business needs with digital capabilities and want to shape SAS’s journey towards modern airline retailing, this role is for you.

Challenges you will work on:

Oversee and be accountable for the end-to-end performance and evolution of the back-end digital services that power our Offers and Orders across all sales channels.
Coordinate across business, IT and vendor teams ensuring our Offer and Order back-end platforms deliver value and support SAS’s airline retail transformation journey.
Drive and maintain the service vision, roadmap, and lifecycle aligning with business stakeholders and IT strategy.
Drive the strategic roadmap for SAS’s next generation Offer & Order Management System.
Translate commercial goals into scalable, secure, and future-ready IT solutions.
Collaborate with internal teams and external vendors to ensure seamless integration and delivery of Offer and Order Solution components.
Ensure service excellence, compliance, and customer satisfaction across all channels.
Responsible for the relationship with external IT service providers and vendors, ensuring performance, compliance and value for money.
Stay ahead of aviation industry trends, bringing innovation and insights to SAS´s digital strategy.

The team

As Digital Service Owner Offer & Order in the Offer & Order Solutions team, SAS Digital & IT, you will join a diverse and high-performing team contributing with our different areas of expertise. We are working closely with our colleagues within IT, Commercial, Revenue Management/Pricing, Distribution, and external technology partners. We foster a collaborative and forward-thinking environment with a commitment to excellence. We support each other and thrive in a positive and inclusive work environment.

To be successful, we believe you have

5+ years’ experience and a solid understanding of airline commercial infrastructure, especially PSS and related systems.
Tech-savvy with the ability to engage with enterprise architects.
Solid experience in Offer & Order, Pricing, Revenue Management or Distribution area.
Strong industry knowledge with a passion for enabling digital transformation in aviation.
Proven track record in leading cross-functional projects and transformation initiatives including managing vendor relationships.
A structured, analytical and strategical mindset with a strong drive to achieve results.
The ability to balance long-term vision with operational execution.
Excellent written and verbal communication skills, with proven ability to collaborate effectively across diverse teams and stakeholders.
Degree within relevant field: IT, Engineering or Business.

Why SAS?

At SAS, we offer extensive opportunities for professional development in an international, fast-paced working environment. We are dedicated to the continuous growth of our employees. Working with us also comes with a range of valuable benefits. You’ll enjoy discounted travel opportunities around the world with SAS, access to various health and wellness initiatives and attractive employee discounts on brands, transport, airport shops, hotels, and car rentals. We also offer a pre-tax benefit scheme covering mobile phones, computers, internet, massage, and public transport, as well as discounts on healthcare services and a competitive pension scheme.

Our Culture at SAS

At SAS, we are dedicated to caring for each other, delighting our travelers, and driving the transformation towards sustainable aviation. As a future colleague on our team, you’ll join a culture where we work collaboratively towards common goals, recognize each other's contributions, and celebrate successes. Our focus is on safe, sustainable, and punctual execution, and we are committed to protecting our planet while transforming SAS for the future. This is an empowering workplace where you can thrive, grow, and take ownership of your work. Join us at SAS and be part of shaping the future of aviation!

Additional Information

Deadline for application: 30 November 2025. Please send us your CV as soon as possible, as interviews are conducted continuously, and the position may be filled before the application deadline. Note that we are not able to handle any applications that are sent by email, due to GDPR regulations.

Desired start date: 1 February 2026

Position: Fulltime (100%) starting with a 3-month probation period

This position is based in Copenhagen, Denmark at our current office at Amager Strandvej 392, 2770 Kastrup, though we will soon move to new renovated facilities at Copenhagen Airport. You will be expected to work onsite, with the possibility of up to two days working from home. Regular duty travel shall be expected for this position.

A background check will be conducted at the final stage of this recruitment process, as this role is security classified. If you are aware of any specific matters that may come up during this background check, we kindly ask you to be transparent about them during the recruitment process.

If you have questions about this position, you are welcome to contact Hiring Leader, Kristian Huus, Head of Offer & Order Solutions, kristian.huus@sas.dk. Please note that we are not able to handle any applications that are sent by email due to the GDPR regulations.

Come and fly with us!

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